6 Jobs in Dundalk, MD
BrightKey is Hiring a Call center Near Dundalk, MD
BrightKey is currently looking to grow their team at their Annapolis Junction, MD location (near Columbia / Jessup MD). We are looking for Call Center Professionals with at least one year or experience in professional customer service, preferably in a call center environment.
In this the Call Center Professional role, you will contribute to our company's success and your career growth!
Schedule, Benefits, & Compensation :
- On-site, First shift, Monday through Friday - 40 hours per week
- Medical, Dental, & Vision Insurance
- Participation in company 401k program
- Paid Time off and 10 paid holidays
- Starting pay is $19.00 per hour
- BONUS : we offer a $1,000 completion bonus after completing your first year of employment with BrightKey!
Requested Experience :
- Experience in a professional call center environment
- Strong customer service skills
- The ability to interact and communicate in a positive and upbeat manner
- Experience with Microsoft Word and Excel
Core Responsibilities :
- Handling inbound calls from customers to address their needs, questions and concerns in a courteous and professional manner.
- Resolve any customer complaints or problems and offer assistance to reach a positive conclusion to the customer interaction.
- Provide accurate documentation by utilizing systems and software to record the customer interactions.
Requirements :
- High School Diploma or equivalent
- At least on year of experience in customer service, ideally in a call center environment
- Excellent verbal and written communication skills
- Fluent in English, additional language skills are a plus
BrightK ey's commitment to an environment that supports equal employment opportunity and non-discrimination for all persons is at the core of our leadership and company culture.
BrightKey provides resources and opportunities to strengthen and advance diversity, equity, inclusion, and accessibility within our workforce, and we believe in the unconditional treatment of others with dignity and respect.
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Compensation details : 19-19 Hourly Wage
PI10d48e1da058-26289-34266978
Last updated : 2024-05-02
Job Summary
Full Time
Business Services
$37k-48k (estimate)
05/03/2024
08/02/2024
brightkey.net
YUCAIPA, CA
100 - 200
1988
JOSEPH JACOBSON
$10M - $50M
Business Services
Related Companies
About BrightKey
You can call on us for any of a wide range of solutions from call center services to mailing campaigns or turn to us as your full-service turnkey partner to handle any aspect of your business start-to-finish. Whether you use one of our three state-of-the-art facilities or bring us in for an on-site project, we work as a seamless extension of your team. We specialize in publication, subscription, meeting registration and membership programs.
The job skills required for Call center include Customer Service, Call Center, Written Communication, Leadership, etc. Having related job skills and expertise will give you an advantage when applying to be a Call center. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Call center. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Call center positions, which can be used as a reference in future career path planning. As a Call center, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Call center. You can explore the career advancement for a Call center below and select your interested title to get hiring information.
If you are interested in becoming a Call Center, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Call Center for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Call Center job description and responsibilities
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Call center agents need access to computers and reliable headsets to make and receive calls, so their voices sound clear and easy for customers to understand.
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Customer service agents need to be able to problem solve on their own without constantly needing to transfer the call to a higher level agent or putting the customer on hold to ask someone on their team for help.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Call Center jobs
Bilingual ability may be required for some call center jobs.
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Success Performance Solutions call center skill and personality assessment tests can help.
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Packed with skill practice, tips and techniques to provide a complete training solution for call center agents or anyone who provides sales/service over the phone.
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Understand and practice specific collection call best practice techniques.
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Step 3: View the best colleges and universities for Call Center.
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